Shipping policy

Shipping Policy

Thank you for shopping with us. Please read our shipping policy carefully to understand how your order is handled.

Order Fulfilment

All products sold on our store are made and shipped by trusted third-party suppliers. We do not keep stock or handle printing and shipping directly. Once you place an order, it is sent to our fulfilment partners who prepare and dispatch your item.

Processing Time

Orders are typically processed within 2–5 business days. This includes production time (such as printing and packaging) before shipping.

Shipping & Delivery Times

Estimated delivery times vary depending on your location:

South Africa: 5–10 business days

International: 7–20 business days

Please note that these are estimates and may vary depending on supplier workload, courier services, and customs processes.

Shipping Costs

Shipping fees are calculated at checkout based on your location and the supplier’s rates.

Tracking Information

If tracking is available, you will receive a tracking number once your order has been shipped. Some orders may not include tracking depending on the supplier.

Delays

As orders are fulfilled by third-party partners, delays may occur due to high demand, production issues, courier delays, or customs. We appreciate your patience in such cases.

Incorrect Shipping Details

Customers are responsible for providing accurate shipping information. We are not liable for orders delivered to incorrect addresses provided at checkout.

Lost or Damaged Items

If your item arrives damaged or is lost during transit, please contact us. We will work with our fulfilment partners to find a suitable resolution.

Contact Us

For any shipping-related questions, feel free to reach out to us. We’re here to assist you throughout your order process.

Thank you for supporting our brand.